Beware of Pet Scams: Arizona Humane Society Issues Urgent Warning
PHOENIX (AZFamily) — The Arizona Humane Society (AHS) is sounding the alarm about a distressing new scam that is preying on vulnerable families searching for their lost pets. This warning comes after multiple reports have surfaced of individuals posing as representatives from the AHS, claiming to have found missing pets in urgent need of medical attention.
The Nature of the Scam
Scammers are contacting distraught pet owners online, often through social media platforms or unsolicited emails. They claim that the lost pet has been located but urgently requires medical treatment. In a highly manipulative tactic, they then demand that the families send them money to cover these imagined medical expenses.
Kelsey Dickerson, a representative from the AHS, emphasized the emotional turmoil families experience when a pet goes missing. “We understand how stressful and emotional it can be when a pet is missing, and it’s upsetting that anyone would take advantage of that vulnerable moment,” she said, highlighting the malice behind this scam.
AHS’s Commitment to Transparency
The Arizona Humane Society reassures the community that they will never solicit money over the phone for medical bills related to lost pets. A key piece of their communication protocol is the inclusion of an official animal identification number when contacting pet owners. “If you receive a voicemail, text, or email from AHS, it will always include your lost pet’s official animal identification number,” Dickerson noted, providing a critical guideline for pet owners to verify communication authenticity.
The Process of Reclaiming Lost Pets
When a lost pet comes into the care of AHS, the organization prioritizes the animal’s safety and comfort while they work to reunite it with its family. Dickerson explained, “AHS does charge standard in-person fees when you reclaim your pet, which may include return-to-owner, boarding, and veterinary care fees.” Importantly, these costs are not discussed during frantic phone calls but only when a pet is ready to be picked up—a crucial detail that can help families differentiate between legitimate AHS communication and fraudulent attempts.
What to Do If You Encounter a Scam
If you or someone you know receives one of these suspicious calls or messages, AHS urges you to remain calm and not send any money. Instead, you should report the scam to local law enforcement authorities. This proactive step can help protect not only yourself but also others in the community who might be vulnerable to similar tactics.
Staying Informed and Protected
Education and awareness are your best defenses against scams like these. The Arizona Humane Society remains committed to ensuring the community feels supported and informed during the distressing experience of losing a pet. Keeping their contact guidelines in mind can help pet owners navigate this difficult time without falling victim to scams.
By emphasizing the need for a discerning eye and reminding everyone to verify claims, AHS is working to tackle this troubling situation head-on, providing a vital service to the community.


